Payment retries

​

Retry an invoice payment

Whether you use one of our native integrations or rely on our webhooks to collect payments, you have the ability to manually resend payments for collection when needed.

To re-trigger the payment process through the user interface:

1. Access the “Invoices” section via the side menu;
2. Open the “Outstanding” tab;
3. Find the invoice for which you would like to collect payment;
4. Click the ellipsis icon on the right; and
5. Select “Resend for collection”.

In the “Outstanding” and “Overdue” tabs of the “Invoices” section, you can also click “Resend for collection” in the upper right corner to re-trigger the payment process for all invoices in the respective lists.

When a payment is resent for collection, an invoice.created or invoice.add_on_added webhook is automatically sent, depending on the type of invoice.

In addition to this, if the default payment provider for the customer is one of the native integrations supported by Lago, we will automatically process the payment through integration.

It is also possible to trigger payment retries via the API (learn more).

​

Generate a payment url

If you’re using a payment provider integration, you can generate a payment URL for unpaid invoices or unpaid wallet transactions to share with the end customer. This URL initiates a checkout flow where the customer can pay the invoice or wallet transaction by providing a payment method.

To prevent duplicate payments, the generated URL is idempotent. It remains valid and unchanged for 24 hours, regardless of how many times the endpoint is called. After this period, a new URL will be issued upon the next call to the endpoint, valid for the following 24 hours.