
Customer Stories
How 1NCE scaled global IoT billing with Lago
Finn Lobsien • 2 min read
May 23, 2025
/4 min read

The AI revolution is reshaping how companies monetize their services, with the global digital payments market projected to reach $16.6 trillion by 2028, growing at an annual rate of 14.8%[1]. As AI becomes central to modern business operations, traditional billing systems are struggling to keep pace with the unique demands of AI service monetization.
For companies offering AI-powered solutions, having the right billing infrastructure isn't just a back-office concern—it's a strategic imperative that directly impacts revenue growth, customer satisfaction, and operational efficiency. Let's explore the seven essential features that any modern AI billing infrastructure must have to thrive in 2025 and beyond.
The foundation of any effective AI billing system is its ability to accurately track usage in real time. Unlike traditional software, AI services often consume resources in ways that are difficult to predict and measure.
AI models typically process information in tokens—small chunks of text that serve as the basic unit of processing. A robust billing system must be able to count these tokens accurately, often processing thousands or even millions per second. This requires:
The shift to usage-based pricing means billing can no longer be an afterthought—it must be built on robust data infrastructure from the ground up. Every billable action needs to be metered, rated, and invoiced[2].
AI services rarely fit neatly into traditional subscription models. The most effective billing platforms support multiple pricing approaches simultaneously.
Your billing infrastructure should seamlessly handle:
This flexibility allows AI companies to align their pricing with actual value delivery while maintaining predictable revenue streams. As we move toward co-pilots and autonomous AI agents, pricing models must evolve beyond traditional per-seat licensing to accommodate increasing human-to-machine and machine-to-machine interactions[2].
AI services often need to control usage for both technical and business reasons. Your billing system should provide:
These controls help prevent unexpected cost overruns for customers while protecting your infrastructure from excessive load. They also create natural upsell opportunities when customers consistently reach their limits.
AI transactions present unique security challenges that require sophisticated protection mechanisms.
Modern AI billing systems analyze over 2,500 data points per transaction, learning normal user behaviors and flagging anomalies[1]. Effective systems include:
For AI services, understanding usage patterns is critical for both business optimization and customer success.
Your billing system should provide:
These analytics help identify opportunities for product improvement, inform pricing decisions, and enable proactive customer success interventions before churn occurs.
AI companies move quickly and need billing systems that can keep pace with rapid development cycles.
The most effective billing platforms offer:
This approach allows engineering teams to integrate billing directly into their development workflow rather than treating it as a separate system. The shift to usage or performance-based pricing requires a data infrastructure-first approach to align with process flow[2].
AI services are typically sold globally, creating complex compliance requirements.
Your billing infrastructure should handle:
These capabilities reduce the administrative burden on finance teams while minimizing compliance risks in an increasingly regulated global environment.
FeatureWhy It MattersImplementation ConsiderationScalabilityAI usage can spike dramaticallyEnsure the system can handle 10-100x your current volumeFlexibilityAI pricing models evolve rapidlyLook for no-code pricing editors and easy model changesIntegrationMust work with your tech stackVerify API completeness and documentation qualityTime-to-marketRevenue depends on billing readinessEvaluate implementation timeframes and resource requirementsCost structureImpacts your marginsCompare flat fees vs. percentage-based pricing
Lago's billing infrastructure addresses these challenges with a platform specifically designed for the complexities of AI service monetization. Its event-based architecture can process up to 15,000 billing events per second, making it ideal for token-based AI services with unpredictable usage patterns.
The billing infrastructure you choose today will shape your ability to monetize AI innovations tomorrow. As AI capabilities continue to advance, we're seeing a fundamental shift from "selling the software" to "selling the work"—a transition that requires rethinking how we measure and charge for value[2].
The most successful AI companies are building billing systems that can:
By prioritizing these capabilities, you'll create a billing foundation that turns the complexity of AI monetization into a competitive advantage rather than an operational challenge.
The future of AI billing isn't just about processing transactions—it's about creating an intelligent financial infrastructure that grows with your business and enhances relationships with your customers. By implementing these seven essential features, you'll be well-positioned to thrive in the rapidly evolving AI economy of 2025 and beyond.
[2] https://lsvp.com/stories/billing-infrastructure-in-the-age-of-co-pilots-and-ai-agents/
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